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FAQs
Answers to common questions.
Managing billing and practice operations raises plenty of questions. Here are the ones we hear most. Don’t see yours? Just ask.
How can I send my billing documents to you?
We make it flexible. You can give us access to your EHR system so we can retrieve superbills, send billing data through secure electronic channels, or fax documents after visits, daily or weekly, whichever is most convenient for you.
How do I know if my billing documents are received?
Our team confirms receipt by email or phone. You can also contact us any time for a status update or with any concerns.
How do you customize your billing solutions for my practice?
Our consultants work closely with you to understand your practice’s unique challenges, then design solutions that align with your goals, whether you’re a solo practitioner or a larger group.
How can your services help me improve reimbursements?
We focus on increasing your reimbursements through accurate, timely claim submissions and proactive denial management, using industry best practices.
Is your service HIPAA-compliant?
Yes. We maintain HIPAA compliance in all aspects of our work, including document handling, patient communication and interactions with insurers.
What happens if I miss a claim submission deadline?
Our team works diligently to resolve the issue, expediting submissions and addressing missed deadlines to minimize payment delays.
How do I get started with your billing services?
Contact us to schedule a consultation. We’ll assess your needs and outline how we can support your practice.
How much do your services cost?
We offer competitive rates for small and individual practices. Consultations are free, and we provide a detailed quote based on the services you need.
Still have questions?
Our team is happy to walk you through how we work. Call us or send a message and we’ll get back to you.